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Download the 2017 Draft Agenda

Want to find out more about who will be covering 2017's hottest sessions on digital and culture transformation across all customer touchpoints? Look no further! Download the agenda now to view our confirmed executive speaker line-up as well as key sessions on effective utilization of AI at scale, the secret sauce to employee engagement and empowerment and driving an omnichannel approach that creates seamlessly personalized service every time!

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