Luminoso Technologies is an AI-based natural language understanding software company that allows clients to rapidly discover value in their unstructured text data (product reviews, call center and chatbot transcripts, social media posts, and more). We apply cutting-edge research in natural language processing and machine learning to help companies quickly uncover value in their data. Clients can rapidly learn what’s driving their KPIs, optimize their client interactions, detect critical trends, and uncover topics that their customers care about.